Reviews

At RJ Cars we take pride in our reputation, with customers returning to us time and again for their families cars we have a strong sense of customer service, but don't just take our word for it, have a look at our reviews or maybe even leave one of your own.

FROM STUART L

Just bought a 2017 Jaguar xf. from Richard. It was in immaculate condition with 12 months MOT and warranty. Great value. Highly recommended..⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 



From Philip M

recently bought my vauxhall vectra from rjcars exelent service from both richard and ron...first class.⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 



from Paul M

I have purchased a Nissan x trail via Richard minor problem with window washers sorted,very good service, leave gone to Spain in it what a lovely vehicle no probs at all thanks again richard


BY ANSY

Fantastic service from this company this is my second car I have purchased off them would highly recommend them to anyone  .⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 



BY GRANT C

An absolutely first class service from Richard and Stewart at RJ Cars in Smallfield. The Jaguar we bought from them is in superb condition and nothing was too much trouble. It is rare to get such fabulous customer service, we would highly recommend them and will have no hesitation in using this dealer again. G. Collier, Caterham, Surrey.Fantastic service from this company this is my second car I have purchased off them would highly recommend them to anyone.⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 




BY PAUL C

Brilliant service as always from RJs, would highly recommend buying your cars from Richard, so much so this is our second as we upgraded to a newer car.⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 



By CALLUM

Bought a renault clio 2008 at the end of March, and can definitively say that it runs beautifully, Richard was great all the way through the process and would highly recommend this company⭐️ ⭐️ ⭐️ ⭐️ ⭐️





BY JENNIFER


Very good service when choosing and purchasing my car. Richard was very helpful.⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 



By JOHN M

Outstanding service from the gentleman I dealt with. I couldn’t pick up the vehicle immediately, but paid a £200 deposit to retain it and they held it for me for 3 weeks. The gentleman even delivered it to my sister’s address near Basingstoke as I was struggling for time and couldn’t get to the garage to collect in person. Totally trusted his description of the vehicle and when I actually saw it, it totally surpassed my expectations. I am absolutely delighted and would highly recommend dealing with this business!

⭐️ ⭐️ ⭐️ ⭐️ ⭐️





BY  ANDY

Want a lovely car of Richard really good guy very helpful will always go to him⭐️ ⭐️ ⭐️ ⭐️ ⭐️


BY MICHAEL

Finally being able to see a car on a forecourt was great - the service from Richard was outstanding. Not only did he help me find the car I was looking for but he also arranged both service and repairs to my other vehicle in record time with local garages at great value.
Would highly recommend buying from and selling too Richard⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Thanks



BY LUKE D

Very helpful and friendly staff! Very accommodating of viewing and test drive, would defiantly recommend this dealership ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 




BY IAIN L

I think I tested Richard’s patience, I have been looking for a clean 1.6 Fiesta Freestyle for over a year and I could not believe my luck when I saw Richard had one in stock. Being a 20-year-old car there are bound to be some issues and I am a very particular car buyer. I was prepared to walk away as I had a long list of things which although may have been acceptable to a normal buyer were not acceptable to me. Richard to his credit however could sense my enthusiasm for the car and we agreed on an action plan over several weeks so that he could meet my expectations. This involved me paying for some preventative work on top of the cost of the car as Richard has a good network of local technicians who he uses for specialist tasks. This kind of compromise requires trust from both buyer and seller and Richard kept to or exceeded all his promises.
In summary, I am incredibly pleased with the car and I have received a lot of positive comments about its condition for its age. Richard is a good bloke, does what he says and is trustworthy you cannot ask for more than that and if he manages to find another with an airbag, we may have to start this process all over again, now that will really test his patience!.⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 







By MAURO

I recently bought my Nissan Micra and received friendly and efficient service from Richard and I am very pleased with the car. I would certainly buy from them again!!! I give you 5 fat stars!!!


just bought a landrover freelander hse, lovely car so many extras and a great car to drive.Very good service from the dealer, very smooth transaction, i would highly recommend.⭐️ ⭐️ ⭐️ ⭐️ ⭐️


BY CSAB

Very good service and highly recommend to people with not much knowledge about cars. Look for Richard he helped me to choose the right car and gave me a lot of good advice! Probably I just find my new trusted place to go if needed⭐️ ⭐️ ⭐️ ⭐️ ⭐️


BY JENNY


Both my sons have purchased excellent cars at affordable prices. They provide a flexible and helpful service and are always available to answer any questions.⭐️ ⭐️ ⭐️ ⭐️ ⭐️



BY PAUL E

I bought a BMW recently, great service. Richard was really helpful. I recommend RJ Cars for a great car and great service.


BY DAVID B

I recently bought a car and received friendly and efficient service from Ron. A minor problem after delivery was quickly rectified and I am very pleased with the car. I would certainly buy from them again.⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 


BY SHARON M

Absolutely cannot fault Richard and the excellent customer service I have received from him. He went out of his way to meet me after I had seen a car on his forecourt, all work that was agreed to be done has been carried out professionally and quickly. Richard goes above and beyond to insure that as a customer you get that personal touch, he made the whole process of buying a new car stress free. I would highly recommend Richard at RJ Cars and his team and I am so happy with my new car ☆☆☆☆☆



BY JENNIE H

In a most trying time for me, Ron was so helpful and kept the car I had set my heart on.
Very pleased with everything about the car and service provided when purchasing it⭐️ ⭐️ ⭐️ ⭐️ ⭐️


BY CLIVE A


I am not local to RJ Cars and received great service from Richard, who met me out of normal hours to view a car that was still undergoing pre-sales preparation. The test drive was solo due to COVID, the transaction was smooth, all work that was agreed was done, and Richard picked me up from the station when I collected. Recommended.⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 

BY ALEXA P

The vehicle was as described, had just been valeted and a new MOT obtained. Ron was friendly, helpful, knowledgeable, responsive and polite. In terms of Covid measures, I was able to test drive without the dealer. I bought the vehicle (a Mini Cooper) and am extremely pleased both with the car and the service I received. I had a good painless experience and very much recommend this dealership⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 



BY AMANDA M

Fantastic service! I felt valued from start to finish. As a lone female it can be quite intimidating when talking about cars however everyone was so helpful giving thorough and straightforward answers to my many questions. Due to Covid-19 I was allowed to test drive the car alone which heightened the buyer/seller trust. I bought the car with complete confidence. Highly recommended 5*⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 

BY DEBORAH C

Another fantastic service from RJ cars! As always, Richard was polite, helpful and super quick in selling my vehicle and sourcing me a new one. All done in a weekend so thank you RJ!⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 

Brilliant Car Dealers
BY TOM A


The proprietor was very knowledgeable, kind and helpful, but always professional. It was an absolute pleasure to do business and I can only highly recommended them. There was a minor issue with the vehicle which was addressed by RJ Cars without any delay or questions. They collected the car, sorted out the problem and returned the car very quickly. I was very impressed and happy with the service they provided. I gladly give 5 out of 5 stars. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Amazing service Ron


BY YASTR  S

Deffo recommend buying a car from here. Part exchanged my Mini Cooper S for a highly spec’d out Qashqai. Ron gave me a decent offer for my Mini and we did the deal as soon as. I’ve got nothing bad to say about Ron his customer service is better than a dealership, someone who follows up and actually calls you back if there is a few bits to sort out with the car you buy from them for example a chip in the windscreen or new front brake pads and discs. I Highly recommend going forward with a purchase from them. Also Ron provided me with a cracking warranty which saves me from worrying about spending money on my car if something goes wrong.


Great service as always

BY EMERSON

My last purchase was a Lexus from RJ CARS , extremely happy as always . Been a customer for over 25 years . Excellent advise and customer service . Thanks to the team again


- Great company and great experience

By SIMON H 

Very helpful and cooperative. Great experience and very glad we found this lovely car for our daughter. She absolutely loves it. Thanks chaps


By RUSSELL H

Brilliant service friendly team would use again and recommend 


- Anyone can sell you a car

By VINCENT A

For me the most important thing when buying a car is not what happens when things go right but what happens when things go wrong, Ron has show what should be done when things don’t go as plan, RJ Cars have renewed my faith in the car dealer you can trust he has been a phone call away and so far has stepped up to the plate to fix any problems that have arisen thanks Ron For show how a dealership can work.


- Brilliant service ar R J Cars

By MICHELLE B

R J Cars were really polite, helpful and friendly. Very quick response time from the original message via auto trader. Very easy to book a test drive. Really lovely car.


- The best second hand car dealer I have ever met!

By DEREK J

Dealt with one of the proprietors who was knowledgeable about the car I was interested in and a deal was completed after a test drive that was unhurried and over roads of my choice. A small defect was then discovered in the car and it was completely rectified and the car delivered to my home address the following day.


- Pleasant, helpful, friendly, easy transaction.

By GAIL J

Dealer was very helpful and it was a good experience. Would recommend.


- Good car buying experience at R J Cars

By DARRELL E

Received pertinent advice re the car we were interested in by highlighting the pros and cons of buying a Lexus, it was appreciated. Car drives like a dream and it was money well spent .


- VW Golf purchased

By SARAH T

Very helpful and found me the perfect car. Always on the phone if needed answering any questions I had. Lovely man and great at his job.


- Friendly and efficient

By VALERIE C

We were treated with consideration and courtesy throughout exchanging our car for a newer model. Could not have been more helpful with regard to the paperwork - we are in our 80's and their help was invaluable


 .⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 

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